Microsoft Dynamics 365 – Sales

Microsoft Dynamics 365 Sales helps sellers sell and buyers buy. It allows you to bring together the entire sales team to facilitate the buyer journey.

Use it to gain real time insight to shape your business strategy, drive sales, deliver a more meaningful customer experience, and collaborate more effectively with your team.

Drive business growth with Dynamics 365 Sales.

Dynamics 365 Sales is designed to aid your business’ sales team. It supports sellers making the most out of the digital marketplace by providing intelligent insight and customer behaviour analyses. Dynamics 365 Sales is embedded with streamlined processes that improve seller productivity by allowing Sales to gain an enhanced view of their audience’s transactions and market opportunities via reporting and lead tracking.

You can create solutions personalised and scaled to your business’ needs, and fully automate time-consuming workflows. This makes your Sales team more effective and successful as they benefit from having more time to focus on other tasks.

What are the key features and services of Dynamics 365?

Dynamics 365 uses its CRM and ERP capabilities to give you greater control over your business. Depending on the level of your Microsoft subscription, there are many useful tools to choose from, including:

Adaptive Selling

Helps your team to navigate modern sales techniques.

Dynamics Sales includes an adaptive intelligence system which is pre-built and ready to go. It monitors signals and sets them into actionable insights which help your sales team to be more customer centric and reactive to their behaviour.

Relationship Building

With it’s detailed insight and record of the relationship with clients, Dynamics 365 makes it easy to maintain existing relationships. By holding all information in one record, you enable your sales professionals to work smarter and more effectively.

It also enables teams to collaborate easier with all the information collated and available. Therefore you are able to close sales quicker with all the insight generated.

Sales Accelerator

Sales teams in organisations must focus on high-velocity selling, but it is time-consuming. This is where Dynamics 365 Sales Accelerator comes in.

The Sales accelerator gathers information from multiple sources and lets sellers focus on how to best approach their customers. It helps sellers to sell smartly, by building a strong and prioritized pipeline, offering context, and surfacing automated recommendations throughout a sales sequence that helps to speed the sales process.

Customer Call Tracking

Your Sales Team need an easy way to review the conversations they’ve had with their customers and quickly find relevant talking points, keywords, and insights.

The call summary page provides a high-level view of how the conversation with a customer went, and includes action items and relevant keywords, a timeline, a transcript of the call, and more.

This information allows sellers to quickly remind themselves of how the relationship with that client is developing.

Why does your business need Dynamics 365?

Simply put, the diverse range of Dynamics applications makes it an unmissable choice for any business. The intelligent software suite unifies people, processes, and data, across your business, bringing all together to capture new opportunities and tailor your engagement with customers. By increasing customer loyalty, you optimise your chances of these relationships becoming revenue.

Whether it’s for business intelligence, account management, service improvements, or anything else, Dynamics 365 forms a huge part of your overall business strategy. At Sharepointcloud365, our experts understand Microsoft Dynamics 365 inside and out, and can tailor a platform for your business that can:

Empower Employees: giving your staff data-driven insight and user-friendly tools that empower their best work.
Optimise Processes: using predictive guidance to anticipate upcoming business developments.
Engage Customers: create a tailor-made, personalised experience for customers that inspires loyalty and trust.
Transform Products: using automation and artificial intelligence to innovate new business models, making your business more productive.

Unlock the Power of Dynamics 365 with our experts

Want to start enhancing your business with Dynamics 365? Sharepointcloud365 experts know this platform inside and out and can provide a full range of tailored services based on your needs. Our Microsoft certified Dynamics 365 consultants will provide support and guidance through every stage of this process.

Whether it be to transform your Marketing, Customer Service, or Sales, we can provide consultancy, support, and migration services. We pride ourselves customer experience and are only ever a call away should you need future guidance or training.

To learn about additional benefits or receive a free demo, please contact our team today. We look forward to empowering your business to reach its full potential.