What’s New in Microsoft 365 | August 2022
Each month we like to keep you updated with the latest updates and developments within…
Supporting your business.
Increasingly more is required of your internal IT teams from maintaining hardware, ensuring cybersecurity, solving technical problems as well as maintaining new technology. Allow us to support your workforce, reduce downtime and keep you up to date with the latest features.
Maintaining Productivity.
Governance issues, technical bugs, security concerns… there are several issues which can arise once the solution is live and users are utilising the system. We understand there are a lot of demands on your IT team and managing a newly deployed software solution can be time consuming, increase the risk of downtime and overall lack of efficiency.
At Sharepointcloud365 we are Microsoft Silver Partners and have many years of experience working with Microsoft Teams and SharePoint. Therefore, we have a wealth of knowledge and have helped clients deal with a variety of issues and concerns. We are subject matter experts so we can give you solutions to your problems quickly.
We believe that once a solution has been deployed our partnership shouldn’t end. Sharepointcloud365 can provide ongoing support so that your business and employees are not left with unanswered questions or unsure of how to solve problems as they arise. We can provide that added level of support and expertise to your existing IT team and be at the end of the phone when you have an urgent issue which needs resolving.
Additionally, we can keep you updated on the latest developments from Microsoft and advise you on how to best utilise the updates; thus allowing you to continue to get the most out of the software and your investment.
Break/Fix Support
Utilising a ticket system, you can submit your issue to us and set the priority. From there we will look to review and fix your issue as per the predetermined SLAs agreed at the start of the contract.
Advisory Hours
In addition to fixes, we can also advise on areas for improvement and further development. If you have a challenge needing a solution, we can provide expert advise on how best to solve it.
Training Days
Whether it’s a specific issue multiple users are having or a refresh of skills and learning they could benefit from, our team of experts can provide your business with bespoke training sessions to upskill your employees.
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